SMS/email campaigns that nudge happy tenants to leave Google reviews, with AI-drafted replies to save time. Built for self-storage operators.

Independent operators lose visibility when reviews go unanswered or under-optimized. EchoRate turns reviews into a growth channel — automating requests, replies, and on-site widgets — while keeping everything compliant and on-brand.
Every part of EchoRate mirrors what top REITs do internally, but simplified for local owners. Set it once and let the pipeline steadily collect reviews while your team focuses on operations.
Invite happy tenants via SMS/email after key events (move-in, on-time payments, move-out) to steadily grow Google reviews.
Get AI-drafted, on-brand responses to reviews — edit and post in seconds.
Works standalone or alongside your FMS. Start sending within minutes.
Three simple steps to grow your Google reviews
Automatically invite reviews after meaningful events like move-ins, move-outs, or on-time payments.
SMS and email messages guide tenants to your Google profile with a frictionless review flow.
AI drafts professional, on-brand responses so you can publish in seconds.
Trigger → Nudge → Reply — Automate review requests based on real storage events: move-ins, move-outs, autopay, and resolved tickets.
Manage Google, Facebook, and more from a single dashboard. View ratings, filter by location, and assign replies to managers.
Branded review stands and cards with NFC chips and unique QR codes per facility for effortless on-site reviews.
Embed top reviews as carousels or badges with schema markup for rich snippets and SEO benefit.
Detect which platform needs more reviews and route customers accordingly to keep your platform mix healthy and compliant.
Capture private feedback and route it to staff while still offering a public review link — keep issues internal while encouraging public praise.
Upload logos, choose colors, and preview themes per site — maintain brand consistency across review pages, emails, and SMS.
Track invites → clicks → submissions, average rating trends, and review velocity by location for actionable insights.
AI drafts smart, human-sounding replies that match your facility tone — managers can approve or tweak before posting.
Built-in guides, best-practice playbooks, and industry benchmarks to help your team improve review velocity and quality.
Storage facilities using EchoRate see measurable visibility gains and fewer negative surprises online.
EchoRate makes review generation, management, and visibility completely automatic for self-storage operators — with compliance built-in.
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